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Managed WordPress Security — Saratoga Springs, NY

Your website, protected and watched before something goes wrong.

Most small business sites get hacked through outdated plugins and weak logins. Our security plans close those gaps, monitor your site 24/7, and clean it up if anything gets through.

Two plans: Watchtower at $99/mo for most business sites, and Fortress at $199/mo for stores and sites that can’t afford downtime.

Watchtower
$99/mo
For most business sites.
Fortress
$199/mo
For stores and busy sites.

Why it matters

Hackers don’t pick targets. They pick openings.

Bots scan millions of WordPress sites every day, looking for one old plugin or one reused password. A hacked site can mean lost leads, a Google warning screen, and days of downtime. A managed website security plan costs less than one bad week.

Two plans

Pick the protection that fits your site.

Watchtower

$99/mo

$150 one-time setup

Solid, managed protection for small business WordPress sites.


  • Wordfence Premium firewall with real-time threat protection
  • Malware scanning and known-attacker IP blocking
  • Security hardening: two-factor login, login attempt limits, secure configuration
  • Update monitoring for security vulnerabilities every two weeks
  • Critical security patches applied within 48 hours
  • Weekly offsite backups, kept for 30 days
  • 24/7 uptime monitoring
  • Monthly security report
  • Malware cleanup included once per year
Book a Free Call
How It Works

Protected in about a week.

Free Call

We learn about your business and look at your site, then recommend a plan.

Setup

We install the firewall, lock down logins, and run a full scan. Fortress sites also get Cloudflare configured.

Ongoing Protection

We monitor, update, back up, and report every month. You get back to work.

Compare packages

How do Watchtower and Fortress compare?

Feature Watchtower$99/mo$150 setup Fortress$199/mo$275 setup
Protection
FirewallWordfence PremiumWordfence Premium + Cloudflare Pro
Malware scanning & IP blocking
Security hardening2FA, login limits, secure config
DDoS & malicious bot protection
Server locked behind firewall
Malware cleanupOnce per yearThen $295 eachNo annual limit
Maintenance & backups
Update monitoring for security vulnerabilitiesEvery two weeksEvery two weeks
Critical security patchesWithin 48 hoursWithin 48 hours
BackupsWeekly offsiteKept 30 daysDaily database + weekly full-siteKept 30 days
24/7 uptime monitoring
Managed DNS & SSL
Image optimization & global caching
Support & reporting
Priority supportSame business dayEmergencies · 1 business day for other requests
ReportingMonthly security reportMonthly security report+ Quarterly security & performance report

The details

How coverage works.

No fine print surprises. These are the few things that keep your protection working.

  • Security plans require Five Towers hosting. We can’t protect a server we don’t control.
  • Coverage starts once your site is clean. Infected sites begin with a one-time onboarding cleanup.
  • A few simple security habits keep your coverage active.
  • Support hours are Monday to Friday, 9 AM to 5 PM Eastern.
  • Full terms are in your Hosting Agreement.

Choosing a package

Which package is right for my business?

Both plans protect your site. The right one depends on what your site does for your business.

Watchtower

Choose Watchtower if your site is mainly a brochure or lead-generation site. You get a firewall, malware scanning, weekly offsite backups, and 24/7 uptime monitoring, all handled by people who know WordPress.

Fortress

Choose Fortress if your site takes orders, bookings, or steady form entries, or if downtime costs you money. A second firewall stops attacks early. Daily database backups mean a recent order or form entry is less likely to be lost.

Frequently Asked Questions

Questions we hear often.

What are the Five Towers Media website security packages?

Five Towers Media offers two managed WordPress security packages.

Watchtower ($99/month) includes a Wordfence Premium firewall, malware scanning, security hardening, updates every two weeks, weekly offsite backups, 24/7 uptime monitoring, a monthly security report and one malware cleanup per year.

Fortress ($199/month) includes everything in Watchtower plus a Cloudflare Pro firewall, DDoS and bot protection, daily database backups, unlimited malware cleanup, managed DNS and SSL, performance improvements and priority support.

What’s the difference between Watchtower and Fortress?

Watchtower protects your site at the WordPress level with a Wordfence Premium firewall, scanning, hardening, update monitoring for security vulnerabilities every two weeks, and weekly backups.

Fortress adds a Cloudflare Pro firewall that stops attacks before they reach your site, locks your server behind it, and adds daily database backups, malware cleanup with no annual limit, managed DNS and SSL, image optimization and global caching, priority support, and a quarterly security and performance report.

Is there a contract?

No long-term contract. Both packages are billed month-to-month. 30-day cancellation notice is required.

What happens if my site gets hacked?

If an infection begins while your site is enrolled and hosted on Five Towers servers, we return it to a clean, working state by removing the malware or restoring the latest clean backup. Watchtower includes one cleanup per year. Additional cleanups cost $295 each. Fortress includes cleanup with no annual limit. Cleanup doesn’t include rebuilding lost content or transactions, or blacklist removal beyond submitting review requests.

My site is already infected. Can I still sign up?

Yes. Sites that are infected at enrollment start with a one-time onboarding cleanup of $395. Once the site is clean, your plan coverage begins.

What does malware cleanup cover?

Cleanup means returning your site to a clean, working state, either by removing the malware or restoring the latest clean backup. It covers infections that begin while your site is enrolled in a security plan and hosted on Five Towers servers. Sites that are already infected at enrollment need a one-time onboarding cleanup of $395 first. Watchtower includes one cleanup per year, with additional cleanups at $295 each. Fortress has no annual limit. Cleanup doesn’t include rebuilding lost content or transactions, or blacklist removal beyond submitting review requests.

How often is my site backed up?

Watchtower includes weekly offsite backups kept for 30 days. Fortress includes daily database backups, covering posts, orders and form entries, plus weekly full-site backups, all kept for 30 days.

Backups cover up to 10 GB of storage space. Larger sites can get a custom backup plan.

How fast will you respond to a problem?

Fortress includes priority support: same business day response for site emergencies and 1 business day for everything else, during business hours (Monday–Friday, 9 AM–5 PM ET). Emergency requests after 3 PM get a response by 10 AM the next business day. A response means we’ve acknowledged the issue with a plan or timeline, not a guarantee of resolution within that time.

A site emergency means your website is offline or unreachable, checkout or a primary contact form isn’t working, or the site shows signs of an active compromise. Fortress clients get a same-business-day response for emergencies reported before 3 PM.

What do I need to do to keep my coverage?

Security only works if the basics stay in place. Keep two-factor login turned on, give everyone their own admin login instead of sharing one, and don’t install plugins or themes we’ve flagged as a security risk. If cleanup is needed because one of these wasn’t followed, or the same problem comes back without being fixed, that cleanup is billed at our standard hourly rate.

What counts as a site emergency?

For Fortress priority support, a site emergency means:

  • The website is offline or unreachable
  • Checkout or a primary contact form isn’t working
  • The site shows signs of an active compromise

Business hours are Monday–Friday, 9 AM–5 PM ET. Emergency requests received after 3 PM get a response by 10 AM the next business day. A “response” means we’ve acknowledged the issue and given you a plan or timeline. It is not a guarantee that the issue is resolved within that window.

What do I need to do to stay covered?

Keep two-factor login turned on, don’t share admin accounts, and don’t use plugins we’ve flagged as a security risk. These basics are required for cleanup coverage.

Do I need Five Towers hosting?

Yes. Security plans run on Five Towers servers, so we control everything from the server to the firewall.

Let’s keep your site safe.

Book a free call, and we’ll help you figure out which package fits your site.

A website agency based in Saratoga Springs, NY.