Managed Website Hosting
Managed WordPress Hosting for Small Businesses in Upstate New York
Your site stays fast, secure, and up — without you having to think about it.
Three plans. No long-term contracts. Billed quarterly so there are no surprises on your invoice.
The Plans
Three tiers. One trusted team.
Every plan includes managed hosting on our infrastructure — fast, secure, and monitored around the clock. The difference is how much support, maintenance, and strategy you want included.
Simple sites that don’t change often. Solid hosting and plugin updates — no extras.
- Managed hosting, SSL, backups
- Uptime monitoring
- Routine plugin updates
- Standard support response
Most clients. Fully managed — updates, security, monthly reporting, and content hours included.
- Everything in Basic
- WP core & security updates
- 2 hrs/month content updates
- Automated performance report
- Sitemap to GSC monthly
- 1 business day support
Growth-focused clients with frequently updated sites who want a strategic relationship.
- Everything in Essentials
- 4 hrs/month content updates
- Same-day support
- Monthly llms.txt review
- Quarterly strategy call
- Priority queue + annual audit
How the Hours Block Works
Your hours, clearly explained.
Essentials and Advanced plans include a monthly hours block for content updates and maintenance tasks. Here’s exactly how it works — no surprises.
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Hours are included each month and are available for content updates, copy edits, image swaps, new page additions, and similar tasks.
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Hours do not roll over — they expire at the end of each calendar month.
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Overage is billed at $115/hr. You are always notified before overage work begins.
Important: Routine maintenance items never count toward your hours bank — plugin updates, WordPress core updates, security monitoring, automated reports, and sitemap submission are all handled outside your hours.
What counts toward your hours
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Content edits — updates & new content
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Image swaps and media updates
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New page additions or layout changes
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llms.txt maintenance (Advanced plan)
What never counts toward your hours
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Routine plugin updates
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WordPress core updates
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Security monitoring & patching
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Automated performance reports
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Sitemap submission to GSC
See the full feature comparison.
Every feature, every plan, side by side — so you know exactly what you’re getting.
Frequently Asked Questions
Questions we hear often.
Straight answers to the questions most clients ask before getting started.
Basic covers hosting, SSL, backups, uptime monitoring, and routine plugin updates — it’s a reliable foundation for simple sites that don’t change often. Essentials adds WordPress core and security updates, 2 hours per month of content updates, an automated monthly performance report, and sitemap submission to Google Search Console. Advanced adds 4 hours per month, same-day support, monthly llms.txt review, a quarterly strategy call, priority project queue, and an annual site audit.
Content updates include any client-requested changes to your site — text edits, image swaps, new page additions, layout adjustments, and similar tasks. Routine maintenance items like plugin updates, WordPress core updates, security monitoring, automated reports, and sitemap submission never count toward your hours bank.
No. Included hours expire at the end of each calendar month and do not roll over. If you’re not sure how to use your hours, we’re happy to make suggestions — there’s almost always something worth updating on your site.
Overage work is billed at $115 per hour on all plans. We always notify you before any overage work begins — you will never be charged for overage without prior approval.
No. All Five Towers Media hosting plans are billed quarterly with no long-term contracts required. You can cancel or change your plan at any time.
If your hours run out, we’ll notify you before doing any additional work. You can approve overage at $115 per hour, or we can discuss upgrading your plan if your needs have grown consistently. We never start overage work without your explicit approval.
We primarily host WordPress sites we’ve built, as we’re familiar with the architecture and can support them most effectively. If you have an existing WordPress site built elsewhere, reach out and we can discuss whether it’s a good fit for our hosting environment.
All plans are billed quarterly. Basic is $119.85 per quarter, Essentials is $447 per quarter, and Advanced is $897 per quarter. Overage work, if approved, is invoiced separately at $115 per hour. There are no annual contracts or long-term commitments required.
See all plan details and compare features.
Every feature, every tier, side by side — so you can pick the right plan with confidence.
Not sure which plan is right for you? Let’s talk.