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November 11, 2026

By Kelsey Sherman

How to Choose the Right Platform for Your Business Website

Wix, Squarespace, or WordPress? Here’s how to think through the decision — and what most small business owners get wrong when choosing a website platform.

One of the most common questions we get from small business owners is: “Do I really need a custom WordPress site, or can I just use Wix?” It’s a fair question.

The honest answer is: it depends on what you need your website to do. Here’s how to think through it.

The DIY builders have gotten a lot better, they’re heavily advertised, and they’re genuinely appealing when you’re trying to keep costs down. But the limitations show up in predictable places.

What Are the Real Advantages of DIY Website Builders?

Wix, Squarespace, and similar platforms have real advantages, and it’s worth being upfront about them.

They’re fast to get started with. You can have something up in a day or two without any technical knowledge. They handle hosting, security, and updates automatically. The templates are polished. For straightforward use cases, they can produce a good-looking result without a large investment.

If you need a clean, simple web presence — a few pages, your services, contact information, maybe a photo gallery — a DIY builder can absolutely get the job done. There’s no shame in that. Not every website needs to be a complex build, and not every business is at a stage where a larger investment makes sense.

Where DIY Builders Fall Short

The limitations show up when you start asking more of your website.

SEO. Wix and Squarespace have both improved here. For a simple brochure site or local service page with low competition, their built-in SEO tools are generally enough. They start to fall short when your needs grow. You may need deeper crawl control (directing search engines on exactly what to index and what to skip). You may need advanced schema markup (structured data that helps Google understand and display your content correctly). You may need full redirect management (keeping links intact and passing authority when pages move or change). And you may need the kind of technical foundation that supports aggressive SEO work.

Ownership. When you build on Wix or Squarespace, you don’t own your website — you’re renting space on their platform. If they raise prices, change their terms, or shut down a feature you rely on, your options are limited. Migrating away usually means rebuilding from scratch: exporting content manually, recreating design, losing SEO equity, and dealing with broken links.

Design flexibility. DIY builders look great in the templates. That is, until you try to do something the template wasn’t designed for. Customization has a ceiling, and hitting it is frustrating.

Scalability. As your needs get more specific, DIY builders become increasingly limiting. This includes custom functionality, integrations, membership areas, and e-commerce with multiple locations. What started as a simple solution turns into a mess. You end up with workarounds, third-party plugins that don’t quite integrate, and features you can’t quite build.

Why WordPress Is the Standard for Business Websites

WordPress powers more than 43% of the web, according to W3Techs, for good reason. It’s open source, meaning you own everything. It’s flexible enough to build almost anything. It has a massive ecosystem of plugins and developers. And it’s built to support serious SEO work.

A professionally built WordPress site is more capable than a DIY builder. It’s built around what you need your site to accomplish. The structure supports your goals, the content is written for your audience, and the technical foundation is designed to grow with you.

But, WordPress isn’t the right answer for every situation. It requires ongoing maintenance — updates, security, backups — that a DIY builder handles automatically. If you’re going it alone without technical support, that’s a real consideration.

What Should You Consider Before Choosing a Website Platform?

Before choosing a platform, get clear on a few things:

What do you need your site to do? A simple informational site has different requirements than one built to generate leads, rank in search, or support e-commerce. Be honest about where you are today — and where you want to be in two years.

Do you need to own your website? If your website is a business asset you’re investing in long-term, then ownership matters. If it’s a placeholder while you get started, it matters less.

Who is going to maintain it? WordPress with managed hosting and maintenance plans is straightforward. WordPress without any support can be a burden. Factor that into the decision.

Are you building for now or for growth? A platform that works today but limits you in two years isn’t a long-term solution — but a platform that’s overkill for your current needs isn’t the right answer either.

How Five Towers Media Approaches It

Five Towers Media builds on WordPress. We build everything from simple brochure sites to complex multi-page builds with custom functionality. Whatever the scope, every site is yours to own, hosted on a managed server, and launched with SEO, security, and performance built in from day one.

Our builds start at $4,000. If you’re weighing whether that investment makes sense for where your business is right now, we’re happy to talk through it honestly before you commit to anything.

Book a free call and we’ll help you figure out what actually makes sense for you.